I know I have mentioned SlingMedia before. I was very impressed with their setup utility over a year ago when I got one. But I wanted to mention a few new developments which solidify their status as being completely TechMoments approved. I have been using the SlingBox A/V more and more often lately. It’s just very easy to flip the TV on from any computer and just keep it in the corner of my desktop. This wasn’t even Slings intended use, but I use it this way more often than remote. Anyhow, I recently moved the equipment around and when unplugging the Slingbox, the IR cable got stuck to the box and ripped. Since the box is now damaged with half a connector lodged inside one if its ports, and I have a now useless cable, I call them.

I have no receipt. I have no idea what their warranty is. I’m expecting to be buying a new slingbox before I’m off the call.

I get straight through to their tech support and explain the situation. He agrees that I need a new Slingbox. I said I wasn’t sure if it’s still in warranty and he said, don’t worry it is. I said how? He said all of our products carry a lifetime warranty. Well, isn’t that nice! They send me out a new slingbox and cable and I used a prepaid label to return my current one. Setup was a breeze as always, but I was just so relieved to see how this company handled this.

The other very exciting piece of news is the release of Slingplayer Beta for Windows. What sling already does is awesome, I wouldn’t even think to complain about it. You can view your TV and Remote Controls on your PC and control everything. Find a movie, watch something off the Tivo, whatever, just use the remote. Well, now you don’t have to. They have now included an integrated program guide on the PC. So, I can browse locally for what I want to watch and it will tune to the channel. What’s more is that it can act as a DVR and record shows remotely. I’m not sure i would need this, but its certainly a nice feature. The only gripe I have is that this BETA is Windows only for now. Hoping the update comes to MacOS soon….